Frequently Asked Questions
Everything you need to know about your WEMAX experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Shipping usually takes 3-7 business days depending on your location within the continental United States.
Do WEMAX projectors come with a warranty?
Yes, all our projectors include a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging and include all accessories to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm.
Can I connect my smartphone to a WEMAX projector?
Absolutely. Our projectors support wireless screen mirroring via Wi-Fi for both iOS and Android devices, as well as wired connections via HDMI.
How do I track my package after purchase?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.